Privacy Policy
Last updated: February 2026
1. Introduction
Bespoke Agency SA is a company based in Geneva, Switzerland. We are committed to protecting the privacy of visitors to our website bespokeagency.ch. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website. It is drafted in compliance with the Swiss Federal Act on Data Protection (nFADP) and the European General Data Protection Regulation (GDPR) for our European visitors. This policy applies exclusively to the use of the website bespokeagency.ch and does not cover any other services, applications, or platforms operated by Bespoke Agency.
2. Information We Collect
We collect personal data only through the contact form available on our website. The information collected includes: • Your full name • Your email address • Your phone number (optional) • The content of your message No account creation is required to browse the website. We do not collect any personal data automatically beyond what is described in our Cookie Policy.
3. How We Use Your Information
The personal data you provide through the contact form is used exclusively to: • Respond to your inquiry • Provide you with the information you requested about our services • Comply with our legal obligations We never engage in unsolicited marketing. Your data will not be used for promotional purposes unless you have explicitly consented to receive such communications.
4. Cookies and Tracking
Our website uses only strictly necessary cookies required for the proper functioning of the site. We do not use any advertising cookies. If analytics tools are used, they collect only anonymous, aggregated data that cannot be used to identify individual visitors. For full details on the cookies we use, please refer to our Cookie Policy.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties for commercial purposes. Your data may be shared only with: • Our hosting provider, solely for the technical operation of the website • Legal authorities, if required by applicable law
6. Data Security
We take appropriate technical and organisational measures to protect your personal data. All data transmitted through our website is encrypted in transit using TLS/HTTPS. Data submitted through the contact form is processed and deleted after your inquiry has been handled, unless a commercial relationship is established.
7. Data Retention
Personal data collected through the contact form is retained only for as long as necessary to process your inquiry. If you become a client, your data will be managed in accordance with the privacy policy of our client application and the terms of your membership agreement.
8. Your Rights
Under the nFADP and the GDPR, you have the following rights regarding your personal data: • Right of access — You may request a copy of the data we hold about you. • Right of rectification — You may ask us to correct inaccurate data. • Right of erasure — You may request the deletion of your data. • Right of objection — You may object to certain types of processing. • Right of portability — You may request your data in a portable format. • Right to withdraw consent — You may withdraw your consent at any time. To exercise any of these rights, please contact us at contact@bespokeagency.ch or by post to our Geneva address.
9. International Transfers
Our website is hosted within the European Union. If any transfer of personal data outside of the EU or Switzerland becomes necessary, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: Bespoke Agency SA Geneva, Switzerland contact@bespokeagency.ch